Intelsat, the operator of the world’s largest integrated satellite and terrestrial network, has opened another Customer Operations Center in Johannesburg, South Africa. The newest Intelsat customer-support centre covers the entire African continent and has English and French speakers available to help customers with various support requests.

Intelsat’s South African Customer Operations Center will extend the reach of Intelsat’s world-class customer experience. Intelsat recently hired support technicians who are currently serving hundreds of Intelsat’s existing customers across the continent.

The South African Customer Operations Center, now in operation, assists customers with some specific activities:

• Technical or service issues
• New services and solutions
• Activating and configuring new services and terminals
• Easy access to Occasional Use services

In addition to live, in-person support, Intelsat provides various convenient digital self-service tools to simplify our customer’s service experience.

To learn more about Intelsat customer support and the Intelsat Experience, visit www.intelsat.com/about-us/customer-experience/