Starlink Suspends Satellite Internet Operations in Uganda After Regulatory Directive
Starlink, a satellite internet service operated by SpaceX, has disabled all access to its global network within Uganda as of 1 January 2026. The action follows a directive from the Uganda Communications Commission (UCC) concerning the provision of satellite internet services without a valid licence. In a formal letter dated 2 January 2026, Starlink confirmed that it had activated a service restriction mechanism that now prevents any Starlink terminals from operating within Ugandan territory.
The company emphasised that it has neither marketed nor directly sold its services in Uganda and that terminals in use prior to the restriction were activated in other jurisdictions where Starlink is authorised, before being imported into Uganda without approval. Starlink also noted that such use failed to comply with its terms of service and occurred without its authorisation. As a result, there are currently no active Starlink terminals within the country.
The shutdown of services is directly linked to earlier actions by the Uganda Revenue Authority (URA). In a memorandum issued on 19 December 2025, the URA instructed customs officials to halt the clearance of Starlink equipment and related communication hardware unless importers present a written authorisation from the Chief of Defence Forces of the Uganda People’s Defence Force (UPDF). This requirement effectively places satellite communication technology imports under military oversight.
Against Uganda’s Election Backdrop
The timing of the regulatory measures has attracted attention, given Uganda’s approaching general elections, scheduled for 15 January 2026. Satellite internet services, such as Starlink, operate independently of traditional terrestrial networks. Regulators and government bodies have cited concerns over compliance with licensing frameworks and the need to safeguard national communications infrastructure.
The military clearance requirement for imports introduces an additional layer of control that goes beyond standard telecommunications licensing procedures. However, Starlink has expressed its readiness to cooperate with Ugandan authorities to fulfil the applicable licensing conditions, signalling a willingness to engage constructively on regulatory compliance and market entry.
Various stakeholders have commented on the suspension of satellite internet services, drawing attention to the broader implications for information access during the electoral period. Some observers have emphasised that uninterrupted connectivity plays an essential role in supporting civic participation, public communication, and the verification of information. From this perspective, restrictions on alternative internet platforms have been viewed as potentially limiting users’ ability to communicate, coordinate activities, and access timely and reliable electoral information.